Privacy Policy
Effective Date: 1st November 2024
Introduction
Sharp Carrier (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services related to freight and auto transport. By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect several types of information to provide you with the best service experience. This includes:
- Personal Identification Information: Name, email address, phone number, billing address, and payment details.
- Transport Information: Details about your shipment, including pick-up and delivery addresses, vehicle information, and any other details related to the services we provide.
- Technical Information: IP address, browser type, device information, and cookies that track website usage patterns to improve user experience.
2. How We Use Your Information
The information we collect is used in the following ways:
- To Provide Services: We use your personal and transport information to schedule, manage, and execute freight and auto transportation services.
- To Process Payments: We use billing information to process payments and provide receipts or invoices.
- To Improve Our Website: We analyze technical data (e.g., cookies, IP addresses) to understand user behavior and improve the website’s functionality.
- To Communicate With You: We use your contact details to send service updates, respond to inquiries, and provide customer support.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners in the following scenarios:
- Service Providers: With third-party logistics companies, carriers, or payment processors to facilitate the transportation and payment processes.
- Legal Compliance: When required by law or to protect our rights, we may disclose your information in response to legal requests or processes.
4. Data Security
We employ industry-standard security measures, including encryption and secure servers, to protect your personal information from unauthorized access, alteration, or disclosure.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain website features.
6. Your Choices and Rights
- Access and Correction: You can request access to or corrections of your personal information at any time.
- Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions provided in those communications.
- Data Deletion: You may request the deletion of your personal data, and we will comply unless we are legally required to retain it.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.
8. Children’s Privacy
Our website and services are not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Sharp Carrier
1845 SW 4th Ave Delray Beach, FL 33444
Phone: 561-690-7660
Email: customerservice@sharpcarrier.com